St. Theresa's Nursing Home is approved by all of the major health care companies and the Nursing Home Support Scheme (Fair Deal). We provide:
- Long Term Residential Care
- Convalescent and Post Operative Care
- Respite Care
- Dementia Care
- Palliative Care
St. Theresa’s Nursing Home on the Dublin Road, Thurles is a superb location adjacent to all of the facilities and amenities of a major Irish town. Its situation is ideal for Residents to welcome visits by family and friends or for short out-door excursions for meals, socialising and relaxation to the renowned Anner Hotel which is in close proximity to St. Theresa's Nursing Home.
Our grounds, gardens and buildings are managed on a regular basis by professional staff to ensure the highest standards are maintained.
St. Theresa’s nursing and care staff are easily identifiable by Residents and visitors with their appropriate dress code, name and badge. They provide a warm and welcoming atmosphere and are continually interacting with Residents, family and friends.
Care of Living Area and Accommodation:
St. Theresa's Nursing Home is purpose built, and is designed with an easy flow. It is within easy walking and accessible distance of all areas including the nurses monitoring station. All hallways, doors and room accommodation are suitable for wheelchair and walker accessibility. The entire property is fashionably and thoughtfully decorated throughout. It is clean, secure, and appropriately heated. Bedrooms are fully furnished, though Residents are encouraged to bring in personal items for their own rooms.
Care for Personal and Health Services:
St. Theresa’s Nursing Home provides for short and long-term services with routine physical, dental and vision examinations. Each Resident is encouraged to retain the services of his/her own G.P. and this will be accommodated by the nursing home.
All housekeeping, personal laundry and linen services are provided on site. Staff are available to provide 24 hour assistance with all activities of daily living including dressing, eating, mobility, hygiene and grooming. Additionally services are available on request.
We have a clearly stated procedure in responding to medical emergencies with arrangements in place with nearby hospitals and emergencies services. We have an excellent emergency evacuation plan in place.
Social and Recreational Care:
We provide care in relation to social and recreational needs at St. Theresa’s Nursing Home. We have an in-house schedule of activities that are tailored to individual needs.. All religious denominations are catered for at our facility with some religious services held on a weekly basis. We schedule regular exercise classes and have organised programmes of music. Special occasions are always facilitated at St. Theresa’s Nursing Home.
Care prior to Moving In:
The process of moving to a nursing home can often be a difficult time for a person and family. At St. Theresa’s Nursing Home, it is caringly and expertly managed by Ann Fitzpatrick and the staff.
The initial assessment needs are completed with the person/family/care advisor either at St. Theresa's Nursing Home or Ann can arrange to meet at the person's home or hospital.
Food and Care:
All of our home made fresh food is sourced from locally sourced suppliers. It is prepared and served through-out the morning, day and evening. Three nutritional balanced meals are served from a varied menu from meal to meal with inputs and suggestion from Residents welcomed. Our designated dining room encourages residents to relax, socialise and enjoy their food. Meals and snacks are also served in bedrooms. Special diets are facilitated and the weights of our Residents are routinely monitored.
Certification and Licensure:
St. Theresa’s Nursing Home is a certified/licensed skilled nursing home facility with a home from home atmosphere. We have excellent inspection reports and a proud and long serving reputation for Nursing Home care in the community.
Complaints Procedure and the Ombudsman
If you have complained to us and you’re not satisfied with our decision on your complaint it is open to you to contact the Office of the Ombudsman. The Ombudsman provides an impartial, independent and free service. By law the Ombudsman can examine complaints about any of our administrative actions or procedures as well as delays or inaction in our dealings with you. The Ombudsman’s remit relates to complaints about actions which occur on or after 24th August 2015. The Ombudsman cannot examine complaints about actions which occurred before that date with the exception of complaints from Residents eligible to complain under “Your Service Your Say” (Residents whose place is provided under a contract with the HSE).
Contact details are as follows:
THE OFFICE OF THE OMBUDSMAN
18 Lower Leeson Street, Dublin 2.
Phone: LoCall 1890 22 3030 or (01) 6395600 Email: firstname.lastname@example.org
You can also make a complaint online using the complaint form www.ombudsman.gov.ie